FREQUENTLY ASKED QUESTIONS

🎨 What Type of Art Files do you Accept?

Art files under 10MB: Email them to sales@1633designs.com.  Art files over 10MB: Upload them to www.DropBox.com and send them to sales@1633designs.com. File requirements: All files must be 300 dpi or more. Preferred file types are .PSD, .EPS, .PDF & .AI. For Adobe Illustrator files, convert text to outlines on a solid or negative background.

⏰ Average Turn-Around Time

βŒ› Turnaround time: 12-14 business days (Mon-Fri) plus shipping time. βŒ› Note: Orders placed after 5:00 PM will be processed on the following business day. Additional finishing options may extend the turnaround time.

πŸ‘• Apparel Options

We have numerous nationwide vendors. To make things easy, you can browse about 80% of the goods we have access to by visiting our apparel catalog here: https://www.sportswearcollection.com/1633designs or https://companycasuals.com/1633designs . The prices shown are if buying under 24 items. Prices lower with larger quantities. Pricing of apparel DOES NOT include decoration costs. You can browse global inventory and see all details of the apparel. Don’t see what you are looking for? no worries, just fill out a custom quote request and we can source from other manufacturers.

πŸ–¨οΈ Standard and Oversized Print Sizes

πŸ‘• Standard Screen Size: Up to 12.5β€³ X 16β€³

πŸ‘• Oversized Screen Size: Up to 15β€³ X 22β€³

πŸ‘• Note: Artwork size remains the same for the entire order. Screen sizes do not increase for each garment size.

πŸ“ Safe/Printable Areas on a T-Shirt

πŸ‘§ Youth Small: 13” W x 13” H

πŸ‘§ Youth Medium: 13” W x 16” H

πŸ‘§ Youth Large: 14” W x 19” H

πŸ‘• Unisex Extra Small: 12” W x 19” H

πŸ‘• Unisex Small – 5XL: Oversized Printing will fit most brands.

πŸ‘š Girls Small – 11” W x 18” H

πŸ‘š Girls Medium – 12” W x 19” H

πŸ‘š Girls Large – 12” W x 20” H

πŸ‘š Girls Extra Large – 12” W x 20” H

🚫 Note: Prints over seams may result in imperfections.

🎨 Order Customization and Design

πŸ’‘ Minimum order: 12 units per design.

πŸ’‘ Different items, sizes, and colors can be chosen in the same order, as long as the printed ink color remains the same.

πŸ’‘ Ink color change fee: $15 per ink color changed. Only one ink change is allowed per 25 items sold.

✨ Free Screens and Setups for orders of 100 pieces or more per design.

πŸ‘•πŸŒˆ Care Guide for Screen Printed Apparel:

  • πŸŒ€ Wash Cool & Gentle: Wash at 30Β°C or cooler. Avoid high heat to prevent fading & shrinking. Use a gentle cycle, low spin (⬇️1400 rpm).
  • 🌞 Air Dry Preferred: Air dry for best results. If using a dryer, choose a low heat setting (πŸ”₯βž‘οΈπŸ”½).
  • πŸ”„ Inside Out: Wash garments inside out to protect the print.
  • 🎨 Match Colors & Materials: Wash with similar colors and avoid heavy items like denim or towels.
  • 🚫 No Bleach: Use mild detergent only. For stains, pre-treat without bleach.
  • πŸš«βš’οΈ No Iron on Print: Don’t iron directly on prints. Iron inside out or use a protective cloth.

Follow these 🌟 tips to keep your prints looking great for years! πŸŽ‰πŸ‘

❓ Missing/Extra Items in Order

Contact us if there are missing items or if you receive more than ordered. We will rectify any errors and adjust the billing accordingly.

πŸ”§ Order Issues and Concerns

Contact us within 48 hours of receiving your order if you find any issues. We will address any errors and ensure your satisfaction.

⚑ Rush Orders and Screen Definition

Rush orders: Custom quotes available. Contact sales@1633designs.com  for more information.

Screens: Each color ink on a garment requires a separate screen. Free Screens are provided for reorders and orders of 100 pieces or more.

πŸ’° Payment for Orders

πŸ’² Full payment is required upfront. πŸ’² Contact us at sales@1633designs.com if you have any concerns

πŸ’‘ What is an underbase?

An underbase  is a layer of ink (usually white or light color) printed as a base on a dark shirt for other colors to sit on. It enhances color brilliance and is similar to using a primer before painting. The underbase, a high-opacity ink, is flash-cured before printing top colors. ⚑

🌟 Why use an underbase?

🎨 Color vibrancy: Underbase provides bright, soft-to-touch prints by using different mesh counts for underbase and top colors.

🎯 Color accuracy: Printing on a white base eliminates the influence of shirt color on top colors.

❓ Is underbasing required?

It depends on the design and shirt color. Light-colored shirts may not require an underbase, while dark garments benefit from it. However, for a “vintage” or “soft hand” look, an underbase may be skipped, sacrificing vibrancy and color accuracy for a lighter print.

⚠️ Keep in mind: Underbasing slows production and adds an extra color cost. But it is essential for vibrant colors on dark substrates.

What is a DIGITAL SCREEN PRINT? 🌟

Digital Screen Prints harnesses the power of advanced Direct To Film (DTF) technology, offering cost-effective, high-resolution printing, especially for vibrant 🌈 or photorealistic πŸ“Έ designs. With no screen-making costs and a low minimum order requirement, they’re perfect for smaller batches or items like tote bags πŸ›οΈ, heavyweight tees πŸ‘•, and fleece. While they deliver a soft touch akin to traditional screen printing, they might feel a tad heavier on lightweight tees

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